Learning Systems Operations Manager

Opportunity

Adobe is seeking a diligent and execution-focused leader to manage Learning Management Systems (LMS) Operations for our Premium Learning Subscription (PLS) business. This role ensures that learning content is accurately built, maintained, and delivered through Adobe Learning Manager (ALM), with a strong focus on quality, consistency, and usability.

You will play a key role in maintaining system integrity, enabling internal teams, and ensuring learners can easily find and consume high-quality content. This role partners closely with Curriculum, Systems, and Delivery teams to support reliable, scalable learning operations.

Note - Adobe follows a hybrid work form with 2 to 3 days from office. The shift timings applicable for this role; 2 PM to 11 PM IST

What You’ll Do

• Own the end-to-end creation, publishing, and scheduling of content in Adobe Learning Manager (ALM)
• Maintain a clean, well-structured catalog by enforcing standards for content structure, naming, tagging, and organization
• Establish and manage governance processes to ensure consistency, quality, and compliance across all ALM content and assets
• Partner with Curriculum and Systems teams to prioritize and deliver content aligned to timelines and capacity
• Create and maintain documentation, guidelines, and standards for content creation and LMS usage
• Manage learner-facing elements such as notifications, FAQs, and content updates to support a clear user experience
• Define and complete processes for content updates, lifecycle management, and retirement
• Deliver enablement and training to internal teams on ALM usage and quality standards
• Monitor system usage and feedback to identify improvements that enhance usability and efficiency

What You’ll Need to Succeed

• 3+ years of experience in learning operations, LMS administration, or related roles
• Hands-on experience with Adobe Learning Manager (ALM) or similar LMS platforms
• Strong attention to detail and ability to maintain high-quality standards at scale
• Experience creating documentation, training materials, or enablement content
• Ability to manage multiple priorities and deliver work on defined timelines
• Strong communication skills, with the ability to support both technical and non-technical team members
• Ability to work independently with clear direction and adapt in evolving environments
• Familiarity with content governance, taxonomy, or information architecture preferred
• Experience with workflow or project management tools (e.g., Workfront) a plus
• Experience in SaaS, customer education, or supporting global teams a plus

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.