JOB DESCRIPTION

Booking Reconciliation Analyst, FP&A

Position

Booking Reconciliation Analyst, FP&A

Organization

FP&A (Financial Planning & Analysis) — Bookings & Revenue Reporting

Location

Noida / Bangalore, India

Reports To

Manager, Booking Reconciliation, FP&A

The Booking Reconciliation Analyst sits within FP&A and is responsible for ensuring that bookings data is accurate, complete, and audit-ready before it feeds into revenue reporting, forecasting, and quarter-end close. The role reconciles every booking against the original order in SAP, investigates and resolves discrepancies, and identifies and records non-renewals and attrition — all of which directly inform how FP&A reports bookings, revenue, and churn to the business.

This is fundamentally an FP&A role: the analyst is the control point between what Sales books and what the business reports as fact. We're looking for an energetic, diligent analyst who is comfortable working with data, order-level detail, and the recurring deadlines of a close calendar. The role partners regularly with Field Sales, Deal Desk, and Worldwide Sales Operations to resolve discrepancies — responding to customer emails and holding a regular cadence of check-ins — but reports into FP&A leadership and is accountable for the numbers FP&A ultimately signs off on.

Booking Reconciliation for FP&A Reporting

• Reconcile bookings against the original order booked in SAP, line by line, to confirm they match on value, product, term, and account before they flow into FP&A's reported numbers.
• Investigate and resolve discrepancies between the booking record and the SAP order, bringing up unresolved items to FP&A leadership where needed.
• Maintain a clean, current reconciliation log so FP&A has full access to the status of every booking at any point in the close cycle.

Non-Renewals, Attrition & Revenue Impact

• Identify contracts that have not renewed and create the corresponding non-renewal / attrition records used in FP&A's churn and retention reporting.
• Validate attrition data against SAP and booking records before it is reported, so the non-renewal figures FP&A publishes are accurate and defensible.
• Support FP&A's month-end and quarter-end close with reconciled bookings and attrition figures, on time and audit-ready.

Stakeholder Communication & Case Management

• Respond to customer(Sales/sales ops etc.) emails on reconciliation status, discrepancies, and booking queries in a timely, clear manner, representing FP&A's view of the numbers.
• Hold regular check-ins with Field Sales, Deal Desk, and Sales Operations customers (Sales/sales ops etc.)to keep open items moving and flag risks to FP&A early.
• Own end-to-end resolution of reconciliation cases, from intake through close, bringing up within FP&A when a discrepancy can't be resolved at the source.

Process, Documentation & Controls

• Document reconciliation processes and standard operating procedures, keeping them current as SAP, booking workflows, or FP&A reporting requirements change.
• Support data quality assurance for booking and reconciliation data as part of FP&A's broader control environment, flagging systemic issues rather than only fixing one-off errors.
• Automate recurring reconciliation reports using macros and other tools to improve turnaround time and consistency ahead of FP&A reporting deadlines.

• 3–5 years of relevant work experience, ideally in FP&A, controllership, or a related finance function at a large multinational organization.
• Bachelor's or postgraduate degree, preferably in Finance, Accounting, or a related field, or equivalent experience.
• Hands-on experience with SAP, including order and booking data.
• Hands on experience with CRM like Microsoft dynamics, SFDC etc.
• Excellent written and verbal communication skills — comfortable responding to customer emails and holding regular status check-ins on behalf of FP&A.
• Required Strong Excel skills (Like VLOOKUP, Pivot table etc.) and Power BI skills (building dashboards, data modelling, connecting/transforming data sources etc.). However, working knowledge of macros/SQL will be an additional advantage.
• Strong analytical skills with high attention to detail; comfortable reconciling data line by line and defending the numbers to customers.
• Ability to work independently under minimal supervision, while remaining a strong team collaborator within FP&A.
• Comfortable working to tight, recurring deadlines tied to the monthly and quarterly FP&A close calendar.

• Prior experience in FP&A, Bookings reconciliation or a related finance function.
• Working familiarity with AI-assisted tools such as Claude or Microsoft Copilot for day-to-day productivity.
• Exposure to Sales Operations or Deal Desk processes, to understand how bookings originate before they reach FP&A.
• Experience working with international stakeholders across time zones.
• Familiarity with non-renewal / attrition reporting and churn tracking

About Adobe

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