Digital Producer

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

AbbVie is currently seeking a Digital Producer on a 6 month Max Term Contract. This is an exciting opportunity to work alongside cross functional commercial teams in the organisation, building solid relationships to shape solutions and support the multichannel roadmap aligned with AbbVie’s digital transformation journey. You can work autonomously as well as part of the wider cross-functional team playing a key support role to the marketing teams aiding implementation of digital campaigns and projects along with maintenance of our customer self-service website and marketing automation platform on the Salesforce Marketing Cloud (SFMC).

KEY DUTIES AND RESPONSIBILITIES

• Work closely with the Multichannel and Commercial Business Technology Solutions (BTS) teams to ensure alignment to local and global strategic vision
• Regularly report to client stakeholders as well as internal senior management
• Identify any risks or issues, implement mitigation plans where possible and/or resolve in a timely manner
• Help marketing teams execute their digital campaigns on time, on budget and to a high standard
• Work collaboratively with 3rd party agencies/vendors to deliver digital campaigns according to agreed project specifications and estimates
• Manage various projects of varying complexity and budgets simultaneously
• Proactively monitor digital campaigns, identify maintenance/quality improvements and work with multichannel team to ensure all stakeholders are updated on the delivery of digital campaigns
• Gain a strong knowledge and become champion of AbbVie's marketing automation and web platforms eWizard, SFMC & AEM
• Work collaboratively with brand teams on content creation and implementation on key AbbVie platforms (i.e. including eWizard, AEM, SFMC, On24)
• Content preparation, creation and implementation in line with brand team needs
• Produce and implement designs for web, mobile, banners, eDMs and social media assets, adhering to brand guidelines
• Build and manage customer journey's in SFMC
• Work with marketing teams to rollout webinar content on AbbVie remote engagement platforms
• eDM/website content release planning
• Manage releases from end to end and publish update, ensuring project governance is adhered too with follow up QA to ensure quality and customer experience
• Take ownership of Quality Control / Quality Assurance process
• QA solutions in testing environments to ensure quality and customer experience is high
• Test and review the output of projects for quality assurance and user experience
• Be technically minded, and able to think pragmatically and resolve issues
• Report any adverse event within 24 hours as per AbbVie’s policies and procedures.
• Proactively participate in AbbVie’s WHS programs, adhere to policies and promote a safe work environment at all times.
• Adhere to AbbVie’s codes of conduct and compliance processes, including timely training and maintaining ethics and integrity.
• Other ad hoc duties such as administrative duties, as requested.

Qualifications

• Experience in designing across multiple digital channels including websites, eDMs, and social media.
• CMS and digital platform experience across eWizard, AEM and Wordpress essential
• Knowledge and understanding of Javascript/jQuery
• Experience with HTML, CSS, building EDMs and the Salesforce Marketing Cloud platform including journey and audience builder
• Skilled in Adobe CC Suite (Photoshop, InDesign, Illustrator)
• Understanding of SEO and Google Analytics
• Excellent organisation and time and stakeholder management skills
• Excellent written and verbal communication skills
• Ability to work in a fast-paced changing environment
• Ability to work independently and as part of a broader team
• Web analytics and site reporting skills that drive insights and recommendations
• Attention to detail and pro-active problem solving skills
• Ability to translate technical information to non-tech people
• A passion for innovative digital solutions

Flexibility and Availability: In line with Australia’s 'Right to Disconnect' legislation, we recognise and respect employees' right to refuse contact outside of their working hours, unless such refusal is deemed unreasonable. As we operate in an international, matrixed environment, there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.

Additional Information

AbbVie is an equal opportunity employer, and dedicated to fostering an inclusive, flexible, and supportive workplace that values and respects every individual. We are committed to operating with integrity, driving innovation, transforming lives, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability. We ensure a fair and inclusive recruitment process without discrimination against any employee or applicant because of, and not limited to, race, religion, age, physical or mental disability, gender identity or expression, sexual orientation, or marital status. Our hiring process is flexible and accessible, so if you have any specific requests or accessibility requirement, please feel comfortable to let our team know by emailing CareersANZ@abbvie.com or speaking with your Recruiter and we'll make any necessary adjustments to accommodate your needs.

WAYS WE WORK

• All For One Abbvie; We weigh all decisions against the common good. We inspire, share and create as a team. We solve problems for all rather than serving our immediate team.
• Decide Smart & Sure; We make intelligent decisions to create the best outcomes. We act quickly, embrace experimentation, and learn what doesn’t work and get on to what does.
• Agile & Accountable; We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results, staying keenly aware of the urgency in all we do.
• Clear & Courageous; Open, honest, candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
• Make Possibilities Real; We question with endless curiosity. We’re never satisfied with good enough—patients depend on us to deliver more. We challenge ourselves to find creative, constructive solutions to turn possibilities into reality.

CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT

• AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers, with each other, business partners and suppliers. 
• AbbVie as a responsible corporate citizen will adhere to these standards, as well as to local, national and international laws. 
• All AbbVie employees are responsible for maintaining the Company’s reputation for conduct in accordance with the highest level of business integrity, ethics and compliance with the law. 
• Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal. 
• AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html